DRUMBEAT
Drumbeat FAQ
Answers about getting started, subscriptions, licensing, and making Drumbeat part of your workflow.
Getting started
What is Drumbeat?
Drumbeat brings campaigns, email and social communications, automations, and CRM tools into your WordPress dashboard.
Do I need an account and a license?
Yes. Create a Blue Flame Advisors account when you sign up, then activate your license in Drumbeat’s Guided Setup. Drumbeat requires an active license before you can continue.
How do I install and set up Drumbeat?
Install and activate the Drumbeat WordPress plugin, then follow Guided Setup. Already have a license? Enter your licensing email and key. Need one? Use the signup option to visit checkout. You can skip the remaining setup after activation and return using Complete Guided Setup on the Dashboard or Settings page.
Plans and licensing
How much does Drumbeat cost?
The annual subscription is $79/year for one installation. An additional license is $49/year per extra installation and requires an active base license. Agency is $399/year with unlimited installations and white-label options.
Is there a free trial?
The single-installation and Agency subscriptions include a 14-day free trial. At the end of the trial, your card on file is automatically charged unless you cancel. Additional licenses do not include a trial.
Where can I manage or cancel my subscription?
Sign in to your Account Page to manage your subscription. If you do not want to continue after the free trial, cancel your Drumbeat subscription before the trial ends.
Can I move my license to another site?
Deactivate the old site’s license assignment, assign the license to the new site, and activate Drumbeat there. The License Manager is available for licenses that allow multiple installations. Site changes take effect when Drumbeat next checks the license.
What does the Agency plan include?
Agency includes unlimited Drumbeat installations and white-label options, so agencies can use their own branding when working with clients.
Using Drumbeat
Are AI services included in the subscription price?
AI features use your own OpenAI API authentication. OpenAI API usage is billed separately by OpenAI. You can also use templates for your communications.
Can I review AI-generated content before it is sent?
Yes. Automations offer a review setting for immediate AI content. When enabled, content waits for approval. Always review AI-generated material for accuracy and fit with your brand.
Can an automation wait for new content?
Yes. You can activate an automation for future content, or run it against an existing record. Select the source, trigger, channels, and schedule that fit your workflow.
Do I need separate accounts for integrations?
Connected services such as Buffer and OpenAI require their own accounts and configuration. Their charges, permissions, and availability are separate from your Drumbeat subscription.
Help and feedback
How do I request support?
Sign in to your Blue Flame Advisors account, then choose Drumbeat → Support Request. You can open a ticket, follow replies, and manage your tickets under Support Requests in your account. Include your Drumbeat version, site URL, and steps to reproduce the issue. Never include passwords or license keys.
How do I suggest a feature?
Sign in, then choose Drumbeat → Feature Suggestions. Submit an idea or vote on suggestions under consideration. Your submissions and their current status appear under Feature Suggestions in your account. Suggestions are reviewed; a submission or vote is not a commitment to delivery.